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Privacy Policy

How we collect, use and protect your data, in line with the Personal Data Protection Law (PDPL).

Privacy

FleetPlus is committed to protecting the privacy of its system users, and ensures the collection and processing of personal data according to the highest professional and technical standards, in compliance with the Personal Data Protection Law (PDPL) and related regulations.

Your use of the FleetPlus system constitutes your acknowledgment and agreement to the terms of this policy, and to the methods of collection, use, and processing of your personal data as described below. We affirm that protecting your privacy is an essential part of our commitment to providing reliable and secure services.

1

Our Collection and Retention of Your Personal Information

FleetPlus collects personal data through lawful and legitimate means, and only to the extent necessary to achieve specified purposes.

First: Information Provided Directly by the User

  • Full name or business name
  • Phone number
  • Email address
  • Your fleet locations
  • Account data

Second: Financial Information

Bank transfer data or certified payment gateways. FleetPlus does not retain banking card data.

Third: Usage Data

  • Order history
  • Type of services
  • Interactions within the system

Fourth: Technical Data

  • IP address
  • Device and browser type

Fifth: Additional Data

  • All vehicle operations conducted through the system are recorded with photo documentation, location, and service provider details
  • Surveys
  • Statistical data

Legal Basis

  • User consent
  • Contract execution
  • Legal obligation
  • Legitimate interest
2

Our Use, Review, and Modification of Your Personal Information

We use data to:

  • Process orders
  • Improve services
  • Communicate with the user
  • Marketing purposes
  • System protection and fraud prevention

Data Disclosure:

Disclosure may occur in the following cases:

  • Government authorities
  • Court orders
  • Rights protection
  • System ownership transfer

Data Sharing:

Data is not sold and is shared only:

  • With service partners
  • Payment providers
  • Regulatory authorities
3

Access, Use, and Modification of Information

The user has the right to:

  • Access their data
  • Modify it
  • Request deletion

Your Rights under PDPL:

  • Right to know
  • Right to access
  • Right to correction
  • Right to destruction
  • Right to withdraw consent

Data Retention:

Data is retained:

  • For the duration of service
  • As required by regulations
  • For legal purposes
5

Cookies

We use them to:

  • Improve performance
  • Analyze usage

Cookies can be disabled from your browser settings.

6

Email Communications

  • We do not send misleading messages
  • Systems are continuously monitored
  • Please report any suspicious messages
7

Information Protection

We apply:

  • Encryption
  • Protection systems
  • Access restrictions

User Responsibility:

  • Protecting your password
  • Not sharing login credentials

Liability Limits:

FleetPlus is not responsible for:

  • Any unauthorized use due to user negligence
  • Any breach beyond reasonable control

Account Deletion:

You may request account deletion, and we will:

  • Delete the data
  • Send an official confirmation
8

How to Contact Us Regarding the Privacy Policy

If you have any inquiries or requests related to your personal data or privacy policy, you may contact us via:

All requests will be handled within a reasonable timeframe in accordance with applicable regulations.

Compliance with the Personal Data Protection Law (PDPL)

FleetPlus is committed to:

  • Data protection
  • Minimizing data collection
  • Respecting user rights

Policy Amendments

FleetPlus reserves the right to amend this policy at any time. Updates will be published on the system, and your continued use constitutes agreement to the amendments.

Conclusion

FleetPlus affirms its full commitment to protecting user data and continuously developing its systems to ensure the highest levels of security and trust.